Leading Customer Success shouldn’t feel this lonely.
So we built something better: curated leadership circles across Europe. Real talk, not just small talk.
The Connectors Circle is a high-trust, no-fluff peer group for CS leaders who are done feeling like they’re carrying the weight alone. This isn’t another Slack group or feel-good panel.
It’s your personal board of advisors, built for action.
Welcome to
Connector's Circle
The exclusive community for Customer Success leaders, where the power of collaboration turns challenges into opportunities.
Whether you’re stepping into your first leadership role or have years of experience, the Connectors Circle is your personal board of advisors. A trusted network of peers who’ve walked your path, here to share insights, offer guidance, and inspire growth.
Why the Connector’s Circle?
What we’re done with
You're not overwhelmed because you're bad at your job. You're overwhelmed because you're expected to:
Drive revenue, without owning the numbers
Prevent churn, without product influence
Be “strategic,” with no seat at the table
Lead teams, with shrinking resources
Scale CS, using broken playbooks
If that feels familiar…
You’re not alone. And you don’t have to keep going solo.
What we stand for
Real strategy conversations where CS has a say
Ownership of outcomes, not just busywork
Peers who challenge, support, and actually show up
Live, honest conversations — not recycled advice
Tactics that work inside messy, high-growth SaaS
Who is this for?
Heads of CS, Directors, and VPs
CS leaders building at speed, under pressure
People who are tired of performative meetups
Operators who want to sharpen their thinking, not just vent
This is for leaders who want to level up—and lift others while doing it.
What happens inside a circle?
These aren’t “networking chats.”
They’re working huddles.
Bi-monthly meetups with a vetted group of 10–15
Everyone shares a challenge - so we skip the fluff and talk shop
Moderated huddles, structured for depth and breath
Each person gets airtime. The group gives insight, frameworks, and feedback.
We tackle real challenges, live. No guesswork. No lectures.
You'll walk away with
- New strategies
- Practical tools
- Real connections
- Pages of notes and next steps
✺ Insights from insiders ✺
“A thoughtful, high-quality conversation with a super engaged group. The relevance of the topics and the practical feedback stood out.”
Nick Clark - Head of CS | Tradefox
“The Connector's Circle is a great concept-tight group, strong cases, and fantastic advice. Everyone loved Denny's insights. I was genuinely enthusiastic!”
Meghan Parinussa - Dir CS | Appical
“It (Connector's Circle) was incredibly insightful. The smaller group allowed for deeper conversations, and the mix of best practices and informal structure made it truly valuable.”
Martine van Deursen - VP CS Foleon
Where is this happening?
The Connectors Circle is currently live in Amsterdam.
New cities are coming soon - Berlin, Brussels, Bucharest, Vienna, Frankfurt, Bonn/Koln….
Join the waitlist to get notified when we launch near you.
👉 Want to bring this to your city?
We’re building local chapters now.
We’re not here to scale content. We’re here to scale connection. This is CS leadership, redefined—through radical candor, shared wisdom, and collective momentum.
Join the Connector’s Circle
Ready to stop leading in isolation?
Join the circle. Or start one.